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About us
A Leading Company With 15 Years Experience
Our mission
Our mission is continuously add to and improve the services we offer.
Our vision
Our vision is to help 6000 families by the year of 2025
Our support
We firmly believe our staff are the most important part of our business.
Why choose us
12 years in the game
We have 15 years experience in this field and we are reliable, honest & trustworthy
UK call centre
Our UK call centre is based in the South of England and provide UK wide coverage
Awesome staff
Our friendly staff are experienced to deal with your call quickly and efficiently
How We Operate
We at Be sure pride ourselves on providing a reliable, honest and trustworthy service.
The main component in our business is the fundamental design of a discretionary Repair Plan that we provide for consumer appliances.
Here at Be Sure we operate solely on a discretionary basis and by operating in this manner we can provide fully comprehensive services keeping ‘YOU’ the customer at the forefront of our business.
We use this discretion to ensure customers receive a fair and equitable resolution to every request.
Some businesses offering insurance services charge excess fees and other added costs but at Be Sure the price you are quoted is the price you pay with no added costs!
All requests are dealt with in-house by our specialist staff and not outsourced to third parties. This means we are able to arrange repairs and services as quickly as 24 - 48 hours (usually a next day service).
We believe we implement our discretion wisely, therefore, keeping our customers interests paramount. Sole discretion comes down to Senior Management when any decision is to be made.
Our wonderful
Our Team of people
We firmly believe our staff are the most important part of our business. Without the correct knowledge and training they’d be unable to offer our customers the best customer care they currently provide.
Our UK based call centre is in the South of England and we do not out source our calls. All our staff are experienced and trained to handle calls quickly and efficiently whilst still providing you with all the correct information and the customer service you deserve and we’re very proud of their call handling skills.
